We’ll be providing full refunds for any In-App Purchases that took place within three months (starting with the 1st of March 2021) before the start of Season 6.
Android users: To request a refund, contact our Customer Care at http://madfingergames.com/help and provide the necessary purchase details.
iOS users need to contact Apple with their request at https://reportaproblem.apple.com/
(Note: Refunds and/or compensation only applicable to players who downloaded Shadowgun War Games via the Google Play store or the App Store, and for players who made In-App Purchases only through Google Play or the App Store. All matters regarding downloads or IAPs are subject to their related app store or official channel rules.