Came back to the after several months and didn't find your character? Was your character lost in time?
Let us explain.
Before each big update, a global wipe takes place and affects all accounts without exception. A global wipe means that tasks, vendor reputation, money, and other progress, along with all items, are reset, and everyone starts with a new character. Your nickname is saved for you, so you can create a new character with the same nickname even if you join the new season later. Owners of tactical, elite, and supporter editions will receive the bonus items again after the wipe.
As the game develops and improves, we want to offer the players a fresh experience and let them experience the story with the new aspects introduced with each big update.